FAQ
Order
What is your minimum order quantity?
We don’t have a minimum order quantity, but we recommend purchasing more than 5 pieces to enjoy cheaper wholesale prices.
How do l place an order?
If you are purchasing fewer than 5 pieces, you can place an order directly online. If you are purchasing more than 5 pieces, you can contact us through the ‘Contact Us’ page. We will have a dedicated customer service representative to assist you one-on-one, create a quotation based on your choices, and send you an invoice for confirmation.
Do you have more products than what is available on the website?
Of course! Although we update the products on our website every week, we don’t upload all our products. You can contact us to get our catalog.
Do you offer discounts for bulk orders?
Of course, we offer different discounts for large orders. The more you buy, the greater the discount. For specific discount information, please contact us.
Does the price include the cost of printing the logo?
Since the size and process of the logo can affect the printing cost, our prices do not include the cost of printing the logo. However, we can definitely provide logo printing services. Typically, printing a logo on one piece of clothing costs only $0.55.
Shipping
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
The shipping time depends on the shipping method and the destination country, usually takingaround 7-8 days.
How long to produce my order
We need 3-4 days to process your order and ship it, but if your order is very complex, it may take 1-
2 weeks
Customize
What custom services do you offer?
We can provide logo printing, change wash care labels, hangtags, bags, etc. We can also fullycustomize the clothing based on your own designs.
What types of printing methods do you offer?
We can provide various printing methods and logo materials. Typically, we use silicone logos with heat transfer technology. If you have specific requirements, please contact us.
Can l add my logo to the clothing?
Yes, you can! Just send us your logo, and we will print it on any printable area of the clothing according to your preference.
Can you create a mock-up?
Of course! After you send us your logo and tell us the desired printing position, we will send you a mock-up for confirmation.
Can you customize hangtags and packaging?
Of course! The price will vary depending on your requirements for the hangtags and packaging. Typically, it costs $30.
Payment
What payment methods do you support?
We will send you the invoice, and you can click on the payment link in the invoice to pay using PayPal. Additionally, we also accept T/T, Credit Card, and Bank Transfer.
Other
Any question?
You can contact us through our contact page! We will be happy to assist you.